Troubleshooting: Common Issues and Quick Fixes

Question 1

Does the app work on mobile?

Accepted Answer

Yes, the app works on mobile. However, because the app is feature‑rich, the best user experience is on desktop where there’s more space. Sometimes on mobile unexpected things can happen; if you run into an issue, try again on desktop. If the problem persists, email contact@youraiphotographer.com.

Question 2

My model is stuck training — what should I do?

Accepted Answer

Training typically takes about 5–10 minutes, but can take longer during peak times. Refresh your dashboard after a few minutes. If it remains stuck: 1) check your internet connection, 2) log out and back in, 3) try a desktop browser. Still stuck? Email contact@youraiphotographer.com with your account email and approximate training time.

Question 3

Uploads fail or get stuck

Accepted Answer

Use a stable connection and standard image formats (JPG/PNG/WEBP). Try smaller files and avoid very large uploads over cellular data. If the upload stalls, refresh and retry on desktop. Persistent issues? Email contact@youraiphotographer.com.

Question 4

Generated photos look wrong or inconsistent

Accepted Answer

Results depend on prompt clarity and source photo quality. Use detailed prompts (outfit, location, lighting, vibe) and high‑quality, varied uploads. If a generation seems off, try again or tweak your prompt for specificity.

Question 5

The site feels slow or unresponsive

Accepted Answer

Close heavy tabs, ensure a stable connection, and try a modern desktop browser (Chrome/Edge/Safari). Clear cache and refresh. If performance issues continue, email contact@youraiphotographer.com with steps to reproduce.

Question 6

I see an error or something unexpected

Accepted Answer

Take a screenshot, note the time and what you were doing, and email contact@youraiphotographer.com. We’ll help quickly.

Troubleshooting: Common Issues and Quick Fixes

Troubleshooting: Common Issues and Quick Fixes

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